Visit the Shop

These notes help a walk-in or drop-off go smoothly. For hours, directions, and appointments, see Contact.

What To Bring

When bringing your firearm to our shop for service, please bring the full firearm in assembled condition when possible, fully unloaded (unload all magazines in addition to the gun), and with the sling removed. Please bring a few rounds of test fire ammo and at least one magazine if the gun is magazine-fed. Without the full gun, magazine, and ammo, we will likely be unable to verify the safety and function of the firearm after service, and we reserve the right to decline or abort jobs involving critical functions (for example, trigger jobs) if we do not have the means to test and verify the gun’s safety afterwards. In instances where we do accept the work, a “use at your own risk” disclaimer will be included on the invoice.

Test Fire Ammo

The best way for us to determine that your firearm is functional and safe for normal use is by shooting it. This places any safety risks on us instead of you, and helps ensure that you do not have to bring your gun back for follow-up service. While we try to keep a basic supply of ammo in stock for testing guns, it is not economically feasible for us to stock every caliber, brand, and variation.

To provide you with the best service possible, we request that you bring an ample supply of whichever brand and type of ammo you plan to shoot the most when you drop off. We will inventory the ammo on your work order and return anything we do not use for that particular job.

For most jobs, a few rounds of test fire ammo (typically 5 to 10 rounds) is enough. For troubleshooting issues, a minimum of two full boxes of ammo is recommended:

• Failure to feed
• Failure to fire
• Failure to extract
• Failure to eject

Loaded Guns

If your gun is loaded, or if you are not able to determine whether it is loaded, please do not enter the building with your firearm. First, come inside and inform shop staff that you have a loaded gun, then wait for our staff to give you further instructions. Because we take our safety and the safety of our other customers seriously, anyone who enters the shop with a loaded weapon will be asked to leave immediately, and the firearm will not be accepted for service. The only exception is loaded personal carry weapons, which must remain either holstered or concealed for the full duration of your visit. If you need service on your carry gun, unload it before you enter.

Models Not Serviced

We do not install or service binary triggers, Forced Reset Triggers (FRT), or any mechanisms intended to simulate fully automatic fire.

Please be advised that we do not offer service on the following makes and/or models:

• Stevens Model 70 (“Visible Loader”)
• Stevens Model 73Y
• RG / Rohm
• Bryco
• Jimenez
• Hi-Point
• Raven
• Lorcin
• Jennings

We do not offer repairs for failure to eject or failure to extract for any of the following firearm models:

• Savage/Stevens/Springfield Models 87, 87A, 51 (or any of the variants)
• Remington 740, 742, 7400, Model Four (semi-auto)
• J.C. Higgins Model 31 (.22 caliber)